Open Solutions
Getting the most out of your Company...
Current Projects
Midland Heart Ltd
Open Solutions has Partnered with Midland Heart to review and design their Telephony Strategy.
Tesco Bank (Tesco Group plc)
Awarded a contract to work with Tesco Bank to work upon their Telephony and Channels programme for entrance into the market place.
Bright ideas for your business
- Telephony Optimisation - Increase Revenues and Sales - Reduce Costs - Better Customer Experience
News
At Open Solutions we pride ourselves on offering a better customer experience for consumers. The number one failure of businesses is that they fail to promote the customer base they already have.
Open Solutions design Telephony Systems such as Menu's, Call Routing and Agent Optimisation
to enable your business to answer more customer queries, take more payments, increase revenue and reduce costs.
From Telecom Audits, Business Analysis to Contact Centre Design we will improve your business you'll wonder why you didn't call sooner.
11/08/11:
Open Solutions Ltd awarded contract to provide consultancy services to Tesco Bank to work upon their Telephony and Channels Programme
12/08/11:
Open Solutions Ltd announce winners of the Good Causes Fund, including Sponsoship of Team Wandsworth and Help for Heroes in their Climb Everest Challange
Tell me more
Services
Telephony & Contact Centre Optimisation
Managing Staffing Levels through to Call Routing to improve revenues.
Business Analysis
Analysis and producing Business Requirements
for long term benefits.
Newsletter
Telephony Billing and Supplier Audit
Ensuring you are getting the best value from the market and reducing costs.
Project Management and External Support
We'll provide support for your telephony projects, contracts and systems.
Contact us
Open Solutions Ltd
9 King Street
Twyford
Leicestershire
LE14 2HR
0844 567 6275
07825017544
info@open-solutions.co.uk
Company Registration Number: 6386939
VAT Registration Number: 919665873
IVR Design and Self Service Optimisation
Simple and effective IVR's so your customers are empowered to serve themselves in low value transactions.
E-Commerce and Outbound Dialling
Utilise all Channels to contact your customers and allow them to contact you. Including Search Engine Optimisation and Web Design.
Telephone
Mobile:
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